Privacy Policy

Children's and Minors' Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

The Personal Data That We Collect or Process

"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual. We will collect your name, email address, telephone number, home address, credit card or payment information, and the Services you have purchased.

We may also collect non-personal statistical or aggregated data derived from personal data and technical information about your internet connection and usage details about your interactions with the Services. If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.

How We Collect Your Personal and Other Data

We collect information about you when you provide information through our Services or automatically as you navigate through and interact with our Services. The information may be collected through cookies, web beacons, and other tracking technologies. Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling, under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us at support@mindvault.study. Please note that some Services features may be unavailable as a result.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to provide you with the Services and any contents, features, information, products, or services that we make available through the Services; fulfill and manage your subscription, purchases, and payments; provide with notices about your account; improve our Services; promote our Services; carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; notify you when Services updates are available and about changes to any products or services we offer or provide though them.

The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to estimate our audience sizes and usage patterns; store information about your preferences, allowing us to customize the Services according to your individual needs and interests; speed up your searches; and recognize you when you return to our Services.

Who We Disclose Your Information To

Your information may be shared within MindVault and with some third-parties. We will not share your credit card number with parties outside of our group of companies, or the payment processor. Basic demographic data including name, address, phone, email, company, title, school, Services for which you are registered, and related information may be disclosed to marketing partners (including but not limited to Google 'Adwords', Facebook 'Ads' and LinkedIn 'Insights'). You can prohibit this by contacting us at support@mindvault.study. Information concerning your usage of our site and your progress using our study materials may be disclosed to third parties such as educational institutions, professors, and product development partners.

We may also disclose your personal data: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers or members, or others.

Your Rights and Choices About Your Information

The rights listed below only apply in certain circumstances. They will generally not be available if there are outstanding contracts between us, if we required by law to keep the information or if the information is relevant to a legal dispute. You have the right to complain to the relevant supervisory authority.

You can remove consent, where you have provided it, at any time; ask us to confirm if we are processing your information; ask for access to your information; ask to correct your information if it’s wrong; ask us to delete your information; ask us to restrict how we use your information; ask us to help you move your information to other companies and to ask that we provide your information in an easily readable format to another company; ask to be forgotten and you can ask that our systems stop using your information; and ask us to stop using your personal information, but only in certain cases.

Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including access and data portability, correction and deletion, and opting out of using personal data for targeted advertising, profiling, and sales. The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.

To exercise any of these rights or appeal a decision regarding a consumer rights request, please email us at support@mindvault.study.

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

Contact Information

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at: